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Warranties

About Our Warranty

Thank you for your interest in the Mack Worldwide Extended Warranties. Purchasing a Mack Worldwide Extended Warranty means that you are truly making an intelligent investment in the future of your electronic equipment. Being the leading repair facility in the tri-state area for over 60 years has enabled us to service a wide range of equipment. Our repair facility is factory authorized for manufacturer warranty repairs, and our technicians are factory trained to repair your equipment to manufacturer specifications.We currently offer a diversified list of over 90 different service contracts . Choose the one that best fits your needs. We look forward to serving you.

Consumer Protection

Mack Worldwide Warranty was established in 1938, so you can rest assured that your equipment will be protected if it needs service. Our Extended Warranty is designed to give the customer the best total protection for their equipment for the life of the Extended Warranty. You will be protected from expensive repair bills and treated with the highest level of customer service.

Repairs

As the leading repair facility in NJ we are equipped with the staff and latest technology to service all types of equipment. We have also partnered with an elite list of authorized local service centers to expand our ability to help customers as quickly and efficiently as possible. Service is easy with Mack Worldwide Warranty.

Worldwide Service

Mack Worldwide Warranty continues to grow each day, and so does our customer base. International service is available whether you are living abroad or simply visiting. Mack Worldwide Warranty affords an international customer the ability to utilize any manufacturer authorized service center to repair their unit. Just contact our International Service department for instructions, it’s that easy.

Online Service

You will find that our website is user friendly and interactive. The web site imports all of a customer’s information into programs specifically designed for Mack Worldwide Warranty. The web site makes it easy to register your Extended Warranty, create a repair request, and check the status of your repair during the course of the repair process. Mack Worldwide Warranty also provides customers with e-mail status updates during the entire course of the repair.

Benefits

Protection for your equipment after the manufacturers warranty expires.
(Must have 90 days remaining on mfg warranty)

  • Fully Insured
  • Worldwide Coverage
  • Local & International Service
  • Largest independently owned repair facility in tri-state area
  • Online registration
  • Arrange for service online
  • Check repair status online
  • Extended Warranty provider for over 30 years
  • Knowledgeable and friendly customer service
  • You can transfer the contract to a new owner

Our Mission

Since 1938, Mack’s mission has been to provide quality customer service, skillful and efficient repairs, and strong warranties that protect your equipment no matter where you are. Mack Camera and Video Service is one of the largest independently owned and operated repair facilities in the United States and has been a trusted leader in the industry for over 80 years. We work with customers from retail, schools, hospitals, and more to find new and innovative ways to provide our customers with the absolute best extended warranties available.

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