Registering your warranty, easy as 1 2 3!
You will need the following to register:
- Equipment info
- Original Invoice/Receipt
Keep documents safe for future reference.
At Mack Camera and Video Service we take pride in providing great service and customer support for all of our customers. We currently service equipment ranging from all photographic equipment to computers. Mack Camera is one of the largest independently owned and operated repair facilities in the United States. Our staff consists of more than 60 factory trained technicians and customer service staff. The talent of our technical and customer service staff has enabled Mack Camera to become authorized for repairs on most major brands.
As a leader in the photographic industry, Mack Camera provides repair service for customers all over the world. Purchasing a Mack Camera Extended Service Contract means that you are making an intelligent investment in the future of your electronic equipment. As your service provider we make every effort to provide you with a level of service unlike any other company. Our user friendly web site makes it easy arrange for service for your equipment, check the status of your repair, or answer any questions that you may have about your service. Mack Camera also provides customers with e-mail status updates during the entire course of the repair. Our large teams of educated customer service representatives are standing by to take your call for any of your questions or concerns.
Oops! Now what?
You’ve tripped over your tripod and busted your camera’s lens while on vacation.
We’ve all been there. But what’s next?
Don’t worry—Mack’s got your back.
Repairs that just click
As a leader in the photography industry, Mack takes pride in providing the best repair service and customer support for people all over the world. Our talented team of factory-trained technicians service a wide variety of equipment, such as digital cameras, phones, computers, televisions, and more. Best of all, Mack is authorized to repair most major brands.
Repairs that never lose focus
For over 80 years, we have repaired and protected it all. Mack’s Extended Warranties make it easy to arrange a service for your equipment, check the status of your repair, and ask any questions you have about the service. Mack’s large team of educated customer service representatives are always on stand-by to answers all of your questions and concerns. Coupled with frequent email status updates during the entire course of the repair, you will always be in the know.
Shutter Up! Really?
Yes, really! Mack’s Extended Warranties are some of the best around. We have the most all-inclusive service contracts available with protection beyond the manufacturer’s warranty. We offer international repair and coverage for almost everything! From accidental damage, impact damage, unintentional abuse, and more—Mack’s got you covered.
Out Of Warranty Repairs
Having a problem with your equipment?
As part of our operation, we offer estimates on all types of repairs. We will have one of our factory trained technicians examine your equipment and give an estimate for your repair, no hassle!!
Our repair facility is factory authorized for manufacturer warranty repairs and our technicians are factory trained to repair your equipment to manufacturer specifications. By working with Mack Warranty you are investing in a customized repair and service program for your new equipment.
All repair times are estimated in business days (M-F) and start from the day the unit is entered into our database. Repair times may vary depending on the type of repair or availability of parts for your unit.
You may check the status of your repair online at any time during the course of your repair.