Welcome
“And then last week I received my repair back from them. It wasn’t my old 5D, it was in fact what looked like a brand new 5D” – Thomas Hawk”
Mack Camera revolutionized the repair industry in 1938 by opening an establishment that provided quality service, solid repairs, skillful efficiency and eventually, well-backed warranties. As a growing brand, we became one of the first authorized warranty repair services for major manufacturers like Sony, JVC, and Canon, a service we continually satisfy to this day.
Our feverish desire to expand within the industry transformed a local company into one of the largest, most respected independent repair facilities in the U.S. The Mack reputation for outstanding service and innovative extended service contracts has made our name internationally renowned.
Conscious of new technology, Mack rode the wave of electronic over film in the 1970s and mastered digital photography when it took over in the 1990s. Realizing the growth of the digital wave, we adjusted meeting the needs of both amateur and professional digital photographers.
“GREAT JOB MACK! You provided peace of mind at less than half the price that Best Buy would have charged me for this warranty.” – on Reseller Ratings
Our service and repair history was just the beginning of Mack’s impact on the camera industry. By offering Extended Service Contracts (through our highly skilled technicians), we offer international repair service and coverage. Although originally designed to extend the OEM warranty, our program was later revamped with more contracts that offer coverage for almost everything – accidental damage, impact damage, unintentional abuse and much more.
The service contract program is supported by our specialized and attentive customer support teams, which allows us to provide the most efficient and reliable service possible.
Mack Camera is now a leader in the Extended Service Contract industry. You can relax knowing that all contractual liabilities are fully insured. We work with customers from retail to schools and hospitals, we find new and innovative ways to provide you with the best service contracts available. We do now and we will in the future.
It’s easy on MackCam.com
- The Mack Advantage – link
- Registering a Warranty – link
- Arranging for Service – link
- Checking Repair Status – link
- Mack Camera Blog – link
- Mack Camera Newsletter – link
Social
- Find us on Facebook – link
- Add us as a contact on Flickr – link
- Join the Flickr Group – link
- Follow us on Twitter – link
- Get Repair Status Updates on Twitter – link
Testimonials
We are an active participant to Reseller Ratings
“This was easily the best warranty repair process I’ve ever been through” – John Eichler on Reseller Ratings
