The Diamond Warranty now covers liquid damage

by Scott on July 7, 2009 in News

01-intropic_001The diamond warranty will now cover malfunctions due to liquid damage that were the result of an accident. All types of accidental damage, including liquid damage, will be covered at the discretion of Mack Camera.

This is great news to those who have our Diamond Warranties and to those who will be purchasing them for future equipment.

Read more about the Mack Diamond Warranty

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5 Responses to “The Diamond Warranty now covers liquid damage”

  1. Ruth Taylor July 31, 2010 at 3:22 am #

    I purchased my warranty November 2007 for my D300, does that mean I have a Diamond Warranty?

  2. Scott July 31, 2010 at 11:04 am #

    Not necessarily. You would have to check your warranty card to see if it is a standard, pro, ultimate or diamond.

    Scott
    Mack Camera

  3. Ruth Taylor August 2, 2010 at 11:45 pm #

    So liquid damage means if a camera falls into water? It sounds logical but just making sure I’m not missing the point :)

  4. Mary August 28, 2010 at 5:00 pm #

    I just purchased the 3 yr diamond service contract and was told at the store that it covered water damage ,like dropping in a lake. I need you to confirm this asap.

  5. Scott August 30, 2010 at 8:09 am #

    Mary,

    As stated, as long as it is accidental it will be covered. If we can prove that it was done intentionally then it is a different story.

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