Tag Archives: warranty card

Buying a camera abroad

On all Grey Market cameras Mack Camera service contracts will start from the date of purchase!

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Warranty and other expenses

Will you need to buy power adapters for this item once you get it home? What if it breaks? Will your warranty still be valid once you have returned home or will you be stuck with a broken camera? Some items will come with an international warranty card, but the manufacturer will claim that it was a “grey market” purchase and therefore will not honour the international warranty. More sinisterly, quite a few camera manufacturers (Canon especially) only offers local warranty, so if your camera breaks when you’ve come back home, you’re out of luck. Of course, if you ensure that you buy high quality brands (Canon, Nikon, etc), you’re less likely to need your warranty, but that’s a different point altogether.
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grabbed from http://photocritic.org

What is needed for me to mail or bring my equipment to Mack Camera under the Mack Camera Warranty?

Q: What is needed for me to mail or bring my equipment to Mack Camera under the Mack Camera Service Contract?

A: A copy of the service contract, a copy the bill of sale for the equipment & the warranty, all of your contact information (and email address), and a description of what is wrong.