Tag Archives: technology

When to Send Your Camera In For Repair

Today’s digital cameras are a marvel of tiny electronics combined to work in synchronicity to capture those moments that matter most.  Unfortunately, technology doesn’t always work as expected, and when your digital camera starts behaving badly, it’s time to determine if it’s a minor issue or something that requires professional intervention. Here are a few tips to try before taking it in for repair:

Check Your Batteries: A fresh set of batteries can fix everything!  Insert a fully charged battery or replace the AA set and see if the camera responds. Sometimes it is the most common but overlooked issue that keeps your camera from turning on, so start with the batteries.

Check Your Memory Card:  Did you know that your camera may not turn on if the memory card is full? This happens sometimes, so try offloading all the images from your camera card to your computer and then reformat the card.  Once that’s complete, try turning on your camera and see if it responds.

Give Your Camera a Break:  Like other electronics, sometimes your camera needs a reset, so consider taking out the batteries out for a day or so to let the camera reset. Make sure the battery is charged and then re-insert it after 24 hours.  If your camera continues to malfunction, it’s time to consider sending it in for repair:

Next month we’ll provide tips on how to decide if it’s better to repair an existing camera or replace it with a new one.  The answers may surprise you!

I Didn’t Mean to Delete Those Photos!

If you’ve found yourself the victim of an itchy trigger finger which caused you to delete all the latest photos off your digital camera card, don’t fret just yet.  We have a few tips that may help you recover those images. And if it makes you feel better, plenty of people who are considered ‘computer experts,’ have made the same blunder, so don’t berate yourself too much! You may also lose images due to your media card becoming corrupted through no fault of your own; technology doesn’t always behave as it should.   These things sometimes happen; here’s what to do if it does:

• Stop Everything!  As soon as you realize what happened, DO NOT attempt to do anything further to the camera card.  If you continue to take pictures, it will begin overwriting the files on the card.  Deleted images may still be on the card (although you won’t see them listed) but taking more pictures will write the new images over that older data.

• Get to the Computer:  There are many companies that offer inexpensive ‘digital photo recovery’ software and you can use this phrase as a search term online to identify the best solution.

• Choose Wisely:  Before choosing a software recovery program, check to make sure that the company’s website is current and that they have positive reviews from industry magazines or associations.  Make sure that the software program doesn’t write any data to the memory card as this altering can hinder recovering your photos.  Most companies explain (on their website) how their product works to retrieve digital photos.

Stop by the Store:  Come by our store and bring your digital camera with you.  We’d be happy to take a look at the digital camera card to see if we can get those precious photos back for you.

Welcome & Thank You

Welcome to the Mack Camera Blog. We started this blog to keep our customers up to date on new products, services, and events. We are hoping to post here every so often with new things, or to answer frequently asked questions.

I will start off by introducing myself. My name is Scott and I am one of the assistant repair managers at Mack Camera. I have been with the company for just about 4 years. I graduated college with a degree in Photography Technology so I am very happy to work with cameras and electronics on a daily basis. On my spare time I do like to go out and photograph everything in sight like most photographers.

If you have any questions about our company or the service contracts or services please feel free to contact us. Simply visit our contact page by clicking the following link CONTACT, choose GENERAL INQUIRIES from the department & enter QUESTION FOR BLOG in the subject box. We will try to post answers to frequently asked questions as quick as we can.

Thanks for visiting & thanks for reading!

-Scott