Tagged with "repair Mack Camera"
Caring for your Olympus Waterproof Camera
By Nick    |    Aug 6, 2009
Posted in: Photo Tips, Service Contracts     |    No Comments

Caring for your Olympus Waterproof Camera

The following is supplied from Olympus when they return a repaired waterproof camera. Start each day with a freshly charged battery and plenty of space on your memory card so that you can capture all of your memories of the day. Before going to the pool or beach, put your battery and memory card into the camera. Be sure that there is no debris around the door to the battery [...]

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When to Send Your Camera In For Repair
By Mel    |    Mar 10, 2009
Posted in: Photo Tips     |    1 Comment

When to Send Your Camera In For Repair

Today’s digital cameras are a marvel of tiny electronics combined to work in synchronicity to capture those moments that matter most.  Unfortunately, technology doesn’t always work as expected, and when your digital camera starts behaving badly, it’s time to determine if it’s a minor issue or something that requires professional intervention. Here are a few tips to try before taking it in for repair: Check Your Batteries: A fresh set [...]

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About our Repair Service
By Mel    |    Feb 12, 2009
Posted in: Services     |    1 Comment

About our Repair Service

At Mack Camera and Video Service we take pride in providing great service and customer support for all of our customers. We currently service equipment ranging from all photographic equipment to computers. Mack Camera is one of the largest independently owned and operated repair facilities in the United States. Our staff consists of more than 60 factory trained technicians and customer service staff. The talent of our technical and customer [...]

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FREE Estimates On Walk In Repairs
By Gary    |    Feb 2, 2009
Posted in: Faq     |    No Comments

FREE Estimates On Walk In Repairs

Having a problem with your equipment? As part of our retail operation, we offer walk-in clients free estimates on repairs. While you are in our store, we will have one of our factory trained technicians examine your equipment and give an estimate for your repair – no wait, no hassle!! Our repair facility is factory authorized for manufacturer warranty repairs and our technicians are factory trained to repair your equipment [...]

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Shipping Tips
By Nick    |    Jan 30, 2009
Posted in: Faq     |    No Comments

Shipping Tips

Ship your product in a corrugated cardboard box. Secure your equipment in at least 2-4 inches of thick bubble wrap and be sure the equipment cannot move freely in the box. Do not use newspaper to secure your equipment!!! Mack Camera highly recommends that you have your package insured by your carrier/postal service when you ship it. This may already be included in your shipping charge; check with your carrier. [...]

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Repair Estimates
By Mel    |    Jan 27, 2009
Posted in: Faq     |    No Comments

Repair Estimates

All repairs must be arranged through our on-line form prior to shipping. For customers with an expired extended service contract or no extended service contract, there is a $45.00 estimate fee. Please note, should you choose to approve the estimate, the $45.00 fee will be applied to the cost of repair and we will include free return shipping, within the continental United States. If you are unsure if your product [...]

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By Mel    |    Jan 26, 2009
Posted in: Faq     |    No Comments

We Repair

Our factory-trained technicians continue to keep pace with the newest technology and bring the expert knowledge to each repair project. We follow guidelines established by the manufacturers and maintain high quality standards on all repairs. DVD Players Audio Equipment Cameras·Camcorder Digital Cameras Fax Machines Monitors·Printers Computers (Extended Warranties Only) VCR’s TV’s (Under 32″) PDA (Extended Warranties Only) Factory Authorized Service Center As one of the leading repair facilities in the [...]

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History of Mack Camera Service
By Mel    |    Jan 22, 2009
Posted in: Faq     |    No Comments

History of Mack Camera Service

Mack Camera & Video Service was established in 1938 and has grown to become one of the first authorized warranty repair services for such prominent companies such as Polaroid, Kodak, Sony, JVC, and Canon. Through the years, an outstanding reputation in the photographic industry helped Mack to become one of the largest independent repair facilities in the U.S. In 1973, Mel Kevoe became the new owner of Mack Camera & [...]

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What to Do with a Broken Camera
By Mel    |    Dec 15, 2008
Posted in: Photo Tips, Services     |    No Comments

What to Do with a Broken Camera

Last month we covered how to determine if your camera is truly broken or if there is simply a minor issue that you can address on your own.  If you pick up your camera and hear a random part rolling around, we can surmise that the camera needs to be in the hands of a professional.  Here’s what to consider next: Check the Manufacturer’s Website:  Camera manufacturers will sometimes issue [...]

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Search for a new Mack Man
By Nick    |    Nov 26, 2008
Posted in: News     |    No Comments

Search for a new Mack Man

We posted on the website CrowdSpring the following project in hopes to have 9,000 designers submit to us some really creative Mack Man design. Here are some of our favorites. The winning design will be announced soon. Creative brief Mack Camera and Video Service Inc. | Electronic Repair Center in NJ offering extended Warranty Service Contracts; servicing USA consumers / International customers who purchase extended service contracts sold by authorized [...]

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