“Last year when I purchased my TH-PZ700U I felt a little uneasy about forking over the extra money for an extended warranty. I usually never purchase them but for some reason decided to on this TV. Lucky me, as my beloved TV blew a gasket over the weekend and would not come back on.
Monday morning I called Mack support and was provided a control number within several hours. They approved a technician to come out to my location later that day who repaired my television very quickly.
The turnaround time on this warranty service was unbelievable. Same day service, no money out of pocket, and a very friendly support staff makes me feel very comfortable to recommend Mack to anyone looking for a nice warranty on their large purchases.
GREAT JOB MACK! You provided peace of mind at less than half the price that Best Buy would have charged me for this warranty.”
-Dr Strangelove via AVS Forum
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A Good Back-up Plan
*written by Chuck Pace at Roberts Imaging*
I see it all the time. Fledgling photographers landing a “paying” job for the use of their photographic eye and camera gear coming back to the store frustrated after having a technical or equipment problem on their “big break” shoot. The first time you shoot for someone else the anxiety levels are higher, and mistakes or errors are more likely.
It feels great to have someone place their confidence in you and your craft. It is a big ego boost, and can get you started in a secondary (or even primary) revenue stream. Still the most important thing is if you accept a job you should be prepared to do the job. The best advice is to have back-up gear ready for a possible failure. Similar if not identical equipment is recommended. If you are shooting with a Nikon DSLR Camera have another Nikon DSLR as a back-up, the same goes for Olympus, Pentax, Sony or Canon, if you have a Canon DSLR camera have a back-up Canon DSLR camera. A Canon Digital Rebel can be an excellent back-up for a 30D, 40D or even higher end Canon DSLR. Rember that many of the newer DSLR cameras now use SD memory cards while older or higher end units could still be using CF cards.
40d and XTiIf you are using a camera system that uses SD cards have extra SD cards ready (the prices have come way down so stock up), the same goes for Compact Flash Memory (CF) cards of course. If you are doing flash photography take lots of extra batteries, and have a back-up flash too. Canon Flashes and digital camera accessories are exclusive to Canon Cameras, so it wouldn’t help to have an Olympus Digital Camera or a Nikon Coolpix Camera as a back-up solution. If money is tight (and it often is for people doing their first few paying jobs, or ‘favor’ photography) consider backing up with used cameras or consider renting a reliable back-up system; camera, flash, even camera tripods are available. Remember that Roberts Imaging has a large used department, and an extensive rental department too. Above are quick links back to those departments.
Preparation is the key to building your reputation. Have a back-up plan. I know wedding and portrait photographers who even have a ’substitute shooter’ on call just in case they themselves get tied up or ‘break down”.
http://blog.robertsimaging.com
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