22 Oct 08 Mack Camera Warranty for the Win!

“Last year when I purchased my TH-PZ700U I felt a little uneasy about forking over the extra money for an extended warranty. I usually never purchase them but for some reason decided to on this TV. Lucky me, as my beloved TV blew a gasket over the weekend and would not come back on.

Monday morning I called Mack support and was provided a control number within several hours. They approved a technician to come out to my location later that day who repaired my television very quickly.

The turnaround time on this warranty service was unbelievable. Same day service, no money out of pocket, and a very friendly support staff makes me feel very comfortable to recommend Mack to anyone looking for a nice warranty on their large purchases.

GREAT JOB MACK! You provided peace of mind at less than half the price that Best Buy would have charged me for this warranty.”

-Dr Strangelove via AVS Forum

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04 Apr 08 Another Success Story

Posted November 09, 2007 on Photo.net

“On September 22, 2007, I had a Canon 20D shutter die on me (due to high mileage, I’m sure - probably around 100k actuations).

I sent the body to Mack for a shutter replacement under the extended warranty. About 4 weeks later, I received the camera in the mail with the shutter and top body panel replaced! Works as good as new. No problems at all with Mack - I highly recommend them for people who put a lot of mileage on their cameras.” - Conrad, Philadelphia