Thomas Hawk wrote a really nice review about our warranty services on his blog. His Canon EOS 5D was sent out to Canon for repair. We had Canon repair his camera and bring it back to specs. They also replaced his casings which made his camera look pretty new. “And then last week I received my repair back from them. It wasn’t my old 5D, it was in fact what [...]
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dperry1952 on Flickr posted a photo of his Nikon World Magazine with this comment F.decorate(_ge('photo_notes'), F._photo_notes).notes_go_go_go(2987765784, 'http://farm4.static.flickr.com/3206/2987765784_4693ab1d9b_t.jpg', '3.1444'); “I got my Fujifilm S3 back Mack’s Camera Repair today and it’s good to see my old friend. Shot of Nikon World Magazine processed in Lightroom. “ Glad we could help! See his photo here http://tinyurl.com/5ntjsl See his flickr photostream here http://tinyurl.com/37hk5t
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“Last year when I purchased my TH-PZ700U I felt a little uneasy about forking over the extra money for an extended warranty. I usually never purchase them but for some reason decided to on this TV. Lucky me, as my beloved TV blew a gasket over the weekend and would not come back on. Monday morning I called Mack support and was provided a control number within several hours. They [...]
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A Mack Camera Fan on Facebook writes “This is a great store! I’ve bought two cameras from there and the staff is very friendly.” Fan us on Facebook and share your Mack Camera stories and testimonials. Mack Camera on Facebook
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Barry, thanks for the great communication! I am sure this is a reflection of the company and the quality of your work! I will be sure to reccommend Mack to all of my professional photo colleagues! Dennis
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2/12/08 10:05 PM “My Sony A100 digital SLR camera developed an image stabilization bug. I got the 5 year Mack extended warranty and my camera’s mfg warranty just expired. Mack had to send the camera to Sony, but a month later I got it fixed, recalibrated, and working perfectly. Looks like my experience with Mack was positive.” Posted by chych on resellerratings
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Posted November 09, 2007 on Photo.net “On September 22, 2007, I had a Canon 20D shutter die on me (due to high mileage, I’m sure – probably around 100k actuations). I sent the body to Mack for a shutter replacement under the extended warranty. About 4 weeks later, I received the camera in the mail with the shutter and top body panel replaced! Works as good as new. No problems [...]
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The internet is a funny thing. It is a place for people to communicate, share ideas, thoughts. A place where people can argue, discuss products, ask questions and so much more. When someone has a bad experience with a product or company the first thing they do nowadays is to go online and complain or talk down about that company or product. We see it all of the time here [...]
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