There is something happening… from Mack Camera on Vimeo.

…something wonderful

…something big

Mack Camera & Video Service, Inc
200 Morris Avenue. Springfield, NJ 07081
800-252-MACK (6225)
local: 973-467-2291
fax: 973-467-2590
mackcam.com

There is something happening… is a post from: The Mack Blog

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Mack Camera Blog - The company blog

R1C asks us via Twitter “do you have a blog post or area I can reply to on what I like and am interested in knowing more about in regards to your blog?”

We do have a UserVoice and Get Satisfaction page but…

Here it is folks.  Tell us what you would like to see on our blog and we will see what can be done.

What would you like to see from the Mack blog? is a post from: The Mack Blog

The Mack Blog uses the Thesis theme for Wordpress and the Scribe SEO plugin for maximizing blog exposure on search engines.

Mack Camera Blog - The company blog

Having a problem with your equipment? As part of our retail operation, we offer walk-in clients free estimates on repairs. While you are in our store, we will have one of our factory trained technicians examine your equipment and give an estimate for your repair – no wait, no hassle!!

Our repair facility is factory authorized for manufacturer warranty repairs and our technicians are factory trained to repair your equipment to manufacturer specifications. By working with Mack Camera and Video Service you are investing in a customized repair and service program for your equipment.

Our factory trained technicians repair a wide variety photographic and electronic equipment. and we are conveniently located in Springfield, New Jersey.

FREE Estimates On Walk In Repairs is a post from: The Mack Blog

The Mack Blog uses the Thesis theme for Wordpress and the Scribe SEO plugin for maximizing blog exposure on search engines.

Mack Camera Blog - The company blog

• Ship your product in a corrugated cardboard box.
• Secure your equipment in at least 2-4 inches of thick bubble wrap and be sure the equipment cannot move freely in the box. Do not use newspaper to secure your equipment!!!
• Mack Camera highly recommends that you have your package insured by your carrier/postal service when you ship it. This may already be included in your shipping charge; check with your carrier.

We also recommend you use a shipping carrier that provides package tracking such as UPS or FedEx. This will ensure that your package will arrive at its destination.

Shipping Tips is a post from: The Mack Blog

The Mack Blog uses the Thesis theme for Wordpress and the Scribe SEO plugin for maximizing blog exposure on search engines.

Mack Camera Blog - The company blog

You know that product that a lot of stores sell…the one whos brand you never heard of.  Who are they?  Thanks for watching.

Who is Promaster? is a post from: The Mack Blog

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Mack Camera Blog - The company blog

All repairs must be arranged through our on-line form prior to shipping.

For customers with an expired extended service contract or no extended service contract, there is a $45.00 estimate fee. Please note, should you choose to approve the estimate, the $45.00 fee will be applied to the cost of repair and we will include free return shipping, within the continental United States.

If you are unsure if your product is still covered under the extended service contract, please refer to your service contract card and dated bill of sale for your coverage details.

Please note, your extended service contract does not cover products that have been tampered with by unauthorized persons, misused, neglected, or damaged (i.e. impact, sand, or liquid). Accessories are not covered unless otherwise specified in the Mack Extended Service Contract. Accessories include, but are not limited to, external flashes, data backs (which are not built into the equipment), batteries, loss of film (or tapes), lens caps, rear caps, filters, ac adapters or other external cords. Please refer to the individual contract you wish to purchase for a complete list of coverage terms and conditions.

Repair Estimates is a post from: The Mack Blog

The Mack Blog uses the Thesis theme for Wordpress and the Scribe SEO plugin for maximizing blog exposure on search engines.

Mack Camera Blog - The company blog

Our factory-trained technicians continue to keep pace with the newest technology and bring the expert knowledge to each repair project. We follow guidelines established by the manufacturers and maintain high quality standards on all repairs.

Factory Authorized Service Center

As one of the leading repair facilities in the Tri-State area for over 60 years, Mack Camera and Video Service has been authorized by manufacturers to perform manufacturer warranty repair work for specific models for the following major manufacturer’s.

If your equipment is still covered under the Manufacturer’s warranty and in need of repair service, you may send in your equipment, with a copy of your dated bill of sale, and we will honor your manufacturer warranty.

Factory Trained Repairs

Your equipment, covered by the Mack Extended Service Contract, will be repaired to manufacturer specifications by our factory-trained technicians. Our technicians are factory trained to perform repairs on the following equipment:

The specific repair work performed on film camera products and lenses are guaranteed for 6 month from the date of completed repair. Repairs performed on all other products are guaranteed for 3 months from the date of completed repair.

If you wish to have your equipment serviced, you may either ship your equipment directly to Mack Camera Service or walk it into our repair facility at 200 Morris Avenue in Springfield, New Jersey. Before you send in your product, write down your Model Number and Serial Number for future reference and please be sure to securely pack your item for shipment.

We Repair is a post from: The Mack Blog

The Mack Blog uses the Thesis theme for Wordpress and the Scribe SEO plugin for maximizing blog exposure on search engines.

Mack Camera Blog - The company blog

Did you know that besides from calling us, emailing us, faxing us, contacting us on Twitter or here on this blog you can also get customer service through Get Satisfaction!

You can click the FEEDBACK button on the far left side of the page at any time you are on the blog or by clicking the graphic below.

Get Satisfaction is a post from: The Mack Blog

The Mack Blog uses the Thesis theme for Wordpress and the Scribe SEO plugin for maximizing blog exposure on search engines.

Mack Camera Blog - The company blog

If you were interested in buying a Tamron lens, what would stop you from buying a Promaster instead? Even with Tamron’s 6 Year Warranty, Promaster gives you a Limited Lifetime Warranty. You can’t go wrong. Watch the video and see what I mean.

Why Promaster? Tamron? Nikon or Canon? a Video is a post from: The Mack Blog

The Mack Blog uses the Thesis theme for Wordpress and the Scribe SEO plugin for maximizing blog exposure on search engines.

Mack Camera Blog - The company blog

Mack Camera & Video Service was established in 1938 and has grown to become one of the first authorized warranty repair services for such prominent companies such as Polaroid, Kodak, Sony, JVC, and Canon. Through the years, an outstanding reputation in the photographic industry helped Mack to become one of the largest independent repair facilities in the U.S. In 1973, Mel Kevoe became the new owner of Mack Camera & Video Service. With his background as a professional photographer and a degree in business management, Mel employed his skills to build a business that satisfied the complete needs of amateur and professional photographers.

During the 1970’s, modern electronic cameras and video equipment became prominent in the industry. Again Mack Camera & Video Service met the challenges of emerging technology by continually improving the skills of its technicians. Progress in the electronics industry led to accelerated development of computer technology. Mack’s highly trained technicians mastered the most intricate repairs. With this expanded capability, specialized extended warranty programs were launched and, as a result, Mack Camera & Video became a national leader in WARRANTY REPAIRS.

Mack Camera & Video Service expanded to provide sales and Identification Systems training to police departments, school systems and hospitals. The State of New Jersey contracted with Mack for photographic equipment and supplies because of its efficient service. The scope of Mack Camera and Video extends into the following areas of sales and service throughout the U.S.:

• Identification Systems
• Digital Identification Cameras
• Law Enforcement Programs
• Video Transfers to CD’s and DVD’s
• Photographic Equipment Repairs
• Video Repairs
• Digital Equipment Repair
• Fax Machine Repairs
• Computer Repairs (Extended Warranties only)
• Photographic Equipment and Supplies

History of Mack Camera Service is a post from: The Mack Blog

The Mack Blog uses the Thesis theme for Wordpress and the Scribe SEO plugin for maximizing blog exposure on search engines.

Mack Camera Blog - The company blog