From the category archives:

Faq

There is something happening… from Mack Camera on Vimeo.
…something wonderful
…something big
Mack Camera & Video Service, Inc200 Morris Avenue. Springfield, NJ 07081800-252-MACK (6225)local: 973-467-2291fax: 973-467-2590mackcam.com

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What would you like to see from the Mack blog?

by Andrew on February 15, 2009

in Faq

R1C asks us via Twitter “do you have a blog post or area I can reply to on what I like and am interested in knowing more about in regards to your blog?”
We do have a UserVoice and Get Satisfaction page but…
Here it is folks.  Tell us what you would like to see on our [...]

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FREE Estimates On Walk In Repairs

by Gary on February 2, 2009

in Faq

Having a problem with your equipment? As part of our retail operation, we offer walk-in clients free estimates on repairs. While you are in our [...]

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Shipping Tips

by Nick on January 30, 2009

in Faq

Ship your product in a corrugated cardboard box.
Secure your equipment in at least 2-4 inches of thick bubble wrap and be sure the equipment cannot move freely in the box. [...]

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Who is Promaster?

by Steve on January 28, 2009

in Faq, Youtube

You know that product that a lot of stores sell…the one whos brand you never heard of.  Who are they?  Thanks for watching.

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Repair Estimates

by Mel on January 27, 2009

in Faq

All repairs must be arranged through our on-line form prior to shipping.
For customers with an expired extended service contract or no extended service contract, [...]

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We Repair

by Mel on January 26, 2009

in Faq

Our factory-trained technicians continue to keep pace with the newest technology and bring the expert knowledge to each repair project. We follow guidelines established by [...]

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Get Satisfaction

by Scott on January 23, 2009

in Faq

Did you know that besides from calling us, emailing us, faxing us, contacting us on Twitter or here on this blog you can also get customer service through Get Satisfaction!
You can click the FEEDBACK button on the far left side of the page at any time you are on the blog or by clicking the [...]

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If you were interested in buying a Tamron lens, what would stop you from buying a Promaster instead? Even with Tamron’s 6 Year Warranty, Promaster gives you a Limited Lifetime Warranty. You can’t go wrong. Watch the video and see what I mean.

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History of Mack Camera Service

by Mel on January 22, 2009

in Faq

Mack Camera & Video Service was established in 1938 and has grown to become one of the first authorized warranty repair services for such prominent companies such as Polaroid, Kodak, Sony, JVC, and Canon. Through the years, an outstanding reputation in the photographic industry helped Mack to become one of the largest independent repair facilities [...]

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