“Delivering an unrivaled user experience, the hidden 1.5” LCD located on the front of the camera allows consumers to take accurate portraits using the front image as a guide – whether it’s a group shot with friends or a snap of yourself on holiday. There is no need to even press the shutter button – just a big smile will trigger the cameras to take the picture.” via Samsung releases [...]
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If you have not signed up for the newsletter please visit the archive to download it
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A couple of weeks ago we opened our Get Satisfaction page. Today I am announcing we are also offering a User Voice page for you to get customer service, have questions answered, submit ideas, etc… The User Voice tab is on the right side of the page, and the Get Satisfaction is on the left.
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On all Grey Market cameras Mack Camera service contracts will start from the date of purchase! —- Warranty and other expenses Will you need to buy power adapters for this item once you get it home? What if it breaks? Will your warranty still be valid once you have returned home or will you be stuck with a broken camera? Some items will come with an international warranty card, but [...]
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Barry, thanks for the great communication! I am sure this is a reflection of the company and the quality of your work! I will be sure to reccommend Mack to all of my professional photo colleagues! Dennis
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2/12/08 10:05 PM “My Sony A100 digital SLR camera developed an image stabilization bug. I got the 5 year Mack extended warranty and my camera’s mfg warranty just expired. Mack had to send the camera to Sony, but a month later I got it fixed, recalibrated, and working perfectly. Looks like my experience with Mack was positive.” Posted by chych on resellerratings
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Posted November 09, 2007 on Photo.net “On September 22, 2007, I had a Canon 20D shutter die on me (due to high mileage, I’m sure – probably around 100k actuations). I sent the body to Mack for a shutter replacement under the extended warranty. About 4 weeks later, I received the camera in the mail with the shutter and top body panel replaced! Works as good as new. No problems [...]
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